Original issues described by me in an online community: A lot has changed since Snow Leopard lol, but honestly since the new OS came out. I use an M1 ARM Mac Mini 2020 16/512 and look for a way to safely reinstall the system. Updating from 12.1 or 12.3 to 12.5.1 did nothing. I can not save anything - the 'SAVE' or 'SAVE AS' buttons are greyed out and unclickable. But later I have confirmed the system to be having corrupt permissions of some sort. Monterey OS no longer saves ?!?!? (M1Mini2020) Hello there!īelow was my original posting onto the audio forums, because I have found this issue while working in Pro Tools. I just ignore that as I have no idea what to say at this point. plist files you just put there!ĥ) Select TurboTax and it should open as expected but you may still get that error message that “It Looks Like We Hit A Snag”. Select all of the “…Intuit.turbotax…”, “ist” files and Delete them to Trash.Ĥ) Go to Trash and Empty (i.e.

This screen shot shows only one, 2021, but there may be more similar for earlier years. Whatever is there you change it to exactly “~/Library/Preferences/” (without the quote marks) Then Note that exact entry, “~/Library/Preferences/”, is reflected in the list below that entry of “Go to:”ģ) Screen Shot 3 shows the Preferences after Scrolling Down to find file names like “com.”. (See Screen Shot 1 below showing this just before you )Ģ) Screen Shot 2 shows what you need to enter on that top line. Here is what we did to fix the problem:ġ) In Finder menu bar Select and Scroll Down to Then. Determined that the software would work using a new user so then determined that there is some conflict between the Apple OS and Turbo Tax. So this is not an initial installation issue.Īpple Care did a real good job of trouble shooting the permissions etc. I last used TurboTax on January 16th when I installed it and imported last year’s data. (FYI I am using an iMac 2019, with MacOS Monterey version 12.2.1) Checking numerous internet messages of this same issue but no one had a solution. Intuit was not able to determine the cause or a fix. Restarting the software created a few bumps of the icon, a flashed message about checking for updates, and an immediate shutdown. TurboTax 2021 not working on Monterey 12.2.1 here is what fixed it On experienced a shutdown of TurboTax Deluxe 2021 after starting the application and it completed a check for updates before closing unexpectantly.

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